Reference

Terms & Conditions That Govern Your pick3 Account

These Terms & Conditions set out the rules under which your pick3 account operates — from how you open it to how withdrawals are processed and what happens…

Account EligibilityUPI & Paytm DepositsWithdrawal RulesAccount Closure PolicyDispute Resolution
pick3 Terms & Conditions That Govern Your pick3 Account
REACH OUR COMPLIANCE TEAM

How to Contact Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been managed in a way that conflicts with what is written here, our compliance-aware support…

Live Chat Start a live chat session directly from your pick3 account dashboard. Our agents can pull up the exact clause you are asking about and walk you through how it applies to your specific situation, usually within a few minutes.
Email Support Write to our support address with your account ID and the clause reference. We aim to return a written, documented response within 24 hours so you have a clear record of how your query was resolved under these terms.
Help Centre Our self-service Help Centre contains plain-language summaries of the most frequently questioned clauses, including those covering UPI deposit reversals, withdrawal verification steps, and account suspension conditions.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

pick3 applies specific, documented practices to how we store your data, secure your account, and honour the rights these Terms & Conditions extend to you.

Data Retention

We retain your account data for the period specified in Clause 7 of these terms. After that window closes, personal data is deleted or anonymised unless a legal obligation in your region requires us to keep it longer.

Cookie Usage

Cookies on pick3.co are used strictly for session management, fraud detection, and performance analytics. You can adjust cookie permissions at any time through your browser settings; restricting cookies may limit certain account features.

Account Security

Your account is protected by two-factor authentication and encrypted storage of credentials. Under these terms, you are responsible for keeping your login details confidential; any unauthorised access must be reported to us immediately via live chat or email.

Requesting Data Changes

You may request a correction or deletion of inaccurate personal data held by pick3 at any time. Submit the request through email support with your account ID; we will process it within the timeframe stipulated in Clause 9 of these terms.

Withdrawal Verification

Before any withdrawal is released to your UPI, Paytm, or PhonePe account, we verify the request against the identity documents submitted at registration. This step exists to protect your funds and is mandated by our internal compliance policy.

Dispute Resolution Contact

If an internal resolution does not satisfy you, Clause 12 of these terms outlines the escalation path available to India-region account holders. Email our compliance address with 'Dispute — Clause 12' in the subject line to open a formal review.

Answers to Common Questions About These Terms

The questions below cover the clauses we are asked about most often by India-region account holders. Each answer reflects the current version of the Terms & Conditions published at pick3.co and is written in plain language to help you understand your rights and obligations without needing to parse legal wording.

Yes, these terms apply to every account opened through pick3.co. Eligibility and access depend on local law in your region of India, and where local law permits you to hold an account, every clause in these terms governs your use of the platform.

We may update these terms at any time, but we will post a notice on pick3.co and, where possible, send an in-account message. Continuing to use your account after the update takes effect means you accept the revised terms as they stand.

When you close your account, we retain your data for the period required under Clause 7 and any locally applicable legal obligation. After that period, your personal data is deleted or anonymised and is no longer linked to any identifiable profile.

Email our support team with your account ID and the specific detail you need corrected. We process data-correction requests within the timeframe stated in Clause 9, and we will confirm in writing once the change has been made to your account record.

Verification is a mandatory step under our internal compliance policy, which forms part of these terms. We cross-check the withdrawal request against the identity documents you submitted when opening the account, helping ensure your funds reach the correct destination.

Clause 12 sets out a formal dispute-resolution path available to India-region account holders. Email our compliance team with 'Dispute — Clause 12' in the subject line and we will open a documented review, usually within two business days of receiving your message.

If a specific clause conflicts with local law that applies in your region, that clause does not apply to your account to the extent of the conflict. All other clauses remain fully in force and continue to govern your use of the platform without interruption.